We’re here to back your next epic session. Whether you’ve got a question about your order, a shipping hiccup, or just want to show off your Fabletop setup, this is the place.

We reply to most messages within 1 to 2 business days (on average). During busy launches or convention weeks, it might take a bit longer, but we’ll always follow up.

Prefer email? You can reach us directly at helpaction@fabletop.co.

Production & Shipping Time

Every item is made to order, usually within 1 to 3 business days. Shipping time is typically 5 to 10 days, depending on your location and the delivery option you pick. Need something by a certain date? Let us know and we’ll see what we can do.

Returns and Repairs

If something’s off with your order, damaged in transit, not what you expected, or just not quite right - reach out. We’ll repair, replace, or refund it with minimal hassle. No hoops to jump through. We want you to love your gear, and we’ll do what it takes to make it right.

Read the full Refund Policy.

Your Privacy

We only collect what we need to process your order and respond to your questions. No selling, no spam, just the basics. You can see our Privacy Policy if you're curious.